Maundy, LLC’s Privacy Policy
Last updated: January 2024
This Privacy Policy describes how Maundy, LLC (referred to as the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from maundyllc.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources as described below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we collect depend on how you interact with our Site and use our Services. “Personal information” refers to any information that identifies, relates to, describes, or can be associated with you. Below are the categories and specific types of personal information we collect:
Information We Collect Directly from You
- Basic contact details such as your name, address, phone number, and email.
- Order information including your billing address, shipping address, payment confirmation, email, and phone number.
- Account information such as your username, password, and security questions.
- Shopping information including items you view, add to your cart, or save to your wishlist.
- Customer support information such as any details you provide when communicating with us.
Some features of the Services may require you to provide certain information directly. You may choose not to provide this information, but doing so may prevent you from using certain features.
Information We Collect through Cookies
We automatically collect certain information about your interaction with the Services (“Usage Data”). This includes data such as device information, browser type, IP address, and how you engage with the Site. We use cookies, pixels, and similar technologies to gather this information.
Information We Obtain from Third Parties
We may also collect personal information from third parties, such as:
- Service providers who support our Site and Services, such as Shopify.
- Payment processors who collect and manage payment details for fulfilling orders.
Any information obtained from third parties will be treated according to this Privacy Policy. We are not responsible for the accuracy of third-party information.
How We Use Your Personal Information
We use your personal information in the following ways:
- Providing Products and Services: To process payments, fulfill orders, manage your account, handle shipping and returns, and allow you to post reviews.
- Marketing and Advertising: To send promotional communications via email, text, or mail, and to tailor advertisements on our Site and other platforms.
- Security and Fraud Prevention: To detect, investigate, and take action against fraudulent or illegal activities.
- Communicating with You: To provide customer support, improve our Services, and maintain our business relationship with you.
Security
All the transactions within our website are SSL-secured (128-bit).
Cookies
We use cookies and similar tracking technologies to improve our Services, power certain features, and analyze how users interact with our Site. Cookies help us remember your actions and preferences, as well as track how our Site is used.
Most browsers accept cookies by default, but you can set your browser to reject or remove them. Blocking cookies may negatively impact your experience and limit functionality.
How We Disclose Personal Information
In certain situations, we may disclose your personal information to third parties for legitimate purposes, including:
- Vendors and service providers who perform services on our behalf (e.g., IT management, payment processing, fulfillment, customer support).
- Business and marketing partners who use your information for advertising and to personalize your experience.
- With your consent or at your request, such as when shipping products or using social media integrations.
- Affiliates within our corporate group.
- In connection with a business transaction, such as a merger or bankruptcy, or to comply with legal obligations.
In the past 12 months, we have disclosed the following categories of personal information:
- Identifiers such as contact details and account information.
- Commercial information like purchase records and shopping behavior.
- Internet activity such as usage data.
User-Generated Content
Any content you post publicly on our Site, such as product reviews, will be accessible to others. We cannot control how third parties may use this information and are not responsible for its misuse.
Third-Party Websites and Links
Our Site may contain links to websites operated by third parties. We are not responsible for the privacy practices, accuracy, or security of third-party websites. We recommend reviewing their privacy policies before providing any personal information.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal information from children. If you believe your child has provided personal information, please contact us, and we will take steps to delete the data.
Security and Retention of Your Information
We take reasonable steps to protect your personal information, but no security measures are infallible. We retain your personal information based on factors such as the need to maintain your account, legal obligations, and resolving disputes.
Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including:
- Right to Access/Know: Request access to your personal information.
- Right to Delete: Request deletion of your personal information.
- Right to Correct: Request corrections to inaccurate personal information.
- Right to Opt-out of Sale or Sharing: Request to opt-out of the sale or sharing of your personal information.
- Right to Limit Use of Sensitive Personal Information: Limit the use of sensitive information.
- Restriction of Processing: Request to stop or restrict processing of your data.
- Withdrawal of Consent: Withdraw your consent where applicable.
- Appeal: Appeal our decision if we decline your request.
To exercise these rights, contact us using the details provided below. We will not discriminate against you for exercising these rights.
Complaints
If you have any concerns about how we handle your personal information, please contact us. You may also lodge a complaint with your local data protection authority.
International Users
If you reside outside the United States, please note that your personal information may be transferred, processed, and stored in the United States. We ensure that appropriate safeguards are in place for international data transfers.
Contact
For questions or to exercise your rights, please contact us at:
Maundy, LLC
12401 S 450 E
Draper, Utah, United States
1-855-628-6391
[email protected]
